Head, Admin & Logistics

Supply Management

The strategic coordination of resources, procurement, and logistics to optimize the flow of goods and services across a supply chain

 

CORE QUALIFICATION

  • Strong organisational skill
  • Microsoft Office
  • Time Management
  • Filing and data archiving
  • Digital marketing
  • OS Deployment and Maintenance
  • Problem Solving
  • Logistic Planning
  • Inventory Management

 

EDUCATION

  • Bachelor of Science in Information and Media Technology
  • Federal University of technology Minna, Niger State
  • Diploma in Electrical Electronics Federal Polytechnic Bida, Niger State

Summary

Dedicated and detail-oriented administrative/technical personnel with a proven track record of managing office tasks efficiently, and implementing impactful solution to improve excellent organizational and multitasking abilities, with a keen eye for accuracy. Proactive problem solver and effective communicator.

PROFESSIONAL SKILLS

Administrative

  • Coordinating of office activities and operations to secure efficiency and compliance to company
  • Enhanced electronic filing methods to be more cohesive and effective.
  • Facilitated, advised and counseled on legal compliance issues.
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Experienced in handling confidential information and records in discreet and secured manner
  • Assisted in evaluating customers complaints through market monitoring
  • Maintained security and telecommunication system

Supply Management

  • Developed sources, delivery, suppliers and document procurement
  • Evaluate supplies and product inventory to check for quality and quantity issues and return unacceptable materials to vendors for replacements or refunds.
  • Ensured accurate confirmation of stuck required by distributors before handling over to sales
  • Facilitate the use of logistic company in delivering items to enable tracking of items.
  • Utilize procurement and vendor approval policies and procedures to improve the supply chain
  • Manage phone calls and correspondence (e-mail, letters, packages etc.) to enable proper delivery/deployment of item to various customer offices

Technical

  • Assisted customer in setting up and integrating their hardware for optimal performance
  • Maintained a high level of customer satisfaction by resolving technical issues in a timely and efficient manner.
  • Installed newly acquired computer system and carried out proper troubleshooting on old system for performance optimization
  • Assisted in fixing and carrying out maintenance on worn out systems.
  • Emanated the use of computer systems in cueing radio programs through the use of special radio applications.

Communication

  • Handled an average of 28 customer and sales rep inquiries per day through the use of slack, maintaining customer satisfaction rating of 89%
  • Answered central telephone system and directed calls accordingly
  • Provided immediate assistance and presented information to internal and external sources though in-personal and over the phone support
  • Interacted with supplier organisation to resolve customer issues

Work History

Edgenet Consulting Limited
(Admin, Procurement and Logistic Officer) – 2020 to current

Trusted Pharmacy and Chemist of West Africa
(HR Assistant) – 2019

BOND 92.9 FM
(IT Technician) – 2017 to 2018

Communication Facilitators Limited
(Sales and Marketing) – 2012 to 2013

Lekat Engineering
(EE Technician) – 2009